11 May 2020

We are here for you - book your stay with us at +49 30 8843 40

Dear Guests,

we take your safety and well-being as our utmost priority as well as the one of our employees; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute.

Specific measures the hotel is undertaking:

• Our employees being at your service are trained and certified on all COVID-19 measures.
• Please note that in all public areas of the hotel it is mandatory to wear a FFP-2 face mask. 
• Social distancing measures are fully implemented in all public areas and meeting rooms, monitored and controlled by the hotel team.
• Stringent cleaning measures in place for all public areas, bed rooms, meeting rooms and high touch areas with special disinfectant and increased frequency of cleaning.
• Food & Beverage is served individually and prepared under the strictest hygiene regulations.
• Currently a limited breakfast buffet will be served in the Reinhard's Restaurant. Please note, that no external guests are permitted to accompany our hotel guests.
• Our Lobby Lounge is now open again for hotel guests only from 8 am to 8.30 pm. Furthermore it is possible to order from our In-Room-Dining menu to your room between 12 pm until 8 pm.
• Due to the statutory regulation by the Berlin Senate, please note that our gym, sauna, swimming pool area and gastronomic facilities (with the exception of our Lobby Lounge) will remain closed until further notice.

Please be aware that hotels only offer overnight accommodation to people whose travel is essential (such as business travels). It is no longer permitted to provide overnight accommodation for tourism purposes. For more information and current changes aswell as general entry restrictions and quarantine regulations please check the Homepage of the Federal Foreign Office. Those entering Germany from risk areas must complete a digital entry registration form, be tested for coronavirus and, depending on the regulations of the Land in question, self-isolate.

Guests coming from risk-areas must be in possession of a negative test result no later than 48 hours and present it to the staff upon request. Current areas of variant of concern are listed at the Robert-Koch Institute.